Shipping Policy

Welcome to Jupicart.com! To provide our customers with a smooth and reliable shopping experience, we have established the following shipping policy. By using our platform, you agree to adhere to these guidelines.

1. Shipping Methods and Providers

• Standard Shipping: 5-7 business days.

• Expedited Shipping: 2-3 business days.

• Overnight Shipping: Next business day delivery.

• Our trusted shipping providers include UPS, FedEx, DHL, and USPS.

2. Shipping Rates

• Shipping rates are calculated based on the weight, dimensions, destination, and shipping method selected.

• Free standard shipping on orders over INR 599 (before taxes and after discounts).

• Expedited and overnight shipping options are available at an additional cost.

3. Order Processing Time

• Orders are processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

• Custom or made-to-order items may require additional processing time, as indicated on the product page.

4. Shipping Destinations

• We currently ship to all 28 Indian states.

• International shipping is available to select countries. Additional fees and customs duties may apply.

• We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations.

5. Tracking Your Order

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

• You can track your order through the shipping provider’s website or via your Jupicart.com account.

6. Delivery Times

• Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.

• Jupicart.com is not responsible for delays caused by the shipping carrier.

7. Undeliverable Packages

• If a package is returned to us as undeliverable, we will contact you to arrange for reshipment.

• Additional shipping charges may apply for reshipment.

8. Damaged or Lost Packages

• If your package is damaged or lost during transit, please contact our support team within 7 days of the estimated delivery date.

• We will work with the shipping provider to resolve the issue and may offer a replacement or refund, as appropriate.

9. Returns and Exchanges

• Our return policy allows for returns within 7 days of receipt. Items must be in their original condition and packaging.

• Return shipping costs are the responsibility of the buyer, unless the return is due to a Jupicart.com error.

• For exchanges, please follow the same process as returns and place a new order for the desired item.

10. Changes to the Shipping Policy

• Jupicart.com reserves the right to modify this shipping policy at any time.

• Users will be notified of significant changes via email or platform notifications.

11. Contact Information

• For any shipping-related inquiries, please contact our support team at support@jupicart.com or call 9718 1414 13.

By continuing to use Jupicart.com, you agree to comply with this shipping policy. Thank you for choosing Jupicart.com for your online shopping needs!